Privacy Policy

1. Information We Collect

At ID Card Tracker, we collect information to provide better services to our users and improve our products. The types of information we collect include:

1.1 Personal Information

• Name, email address, and phone number when you create an account
• Device information and GPS location data
• Usage patterns and preferences
• Communication records and support interactions

1.2 Technical Information

• Device identifiers and hardware information
• Network information and connection details
• App usage statistics and performance data
• Error logs and diagnostic information

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide GPS tracking services and location monitoring
• Account Management: To manage your account and provide customer support
• Service Improvement: To improve our products and develop new features
• Communication: To send important updates and respond to your inquiries
• Security: To protect against fraud and ensure service security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Emergency Situations: In emergency situations where immediate action is required
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for all data transmission
• Secure data centers with 24/7 monitoring
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Data backup and disaster recovery procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Location data is typically retained for:

• Active tracking sessions: Real-time during use
• Historical data: Up to 12 months for premium users
• Account information: Until account deletion
• Legal compliance: As required by applicable laws

7. International Data Transfers

Our services may involve transferring your information to countries outside your residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.